ORDER PROCESSING & PAYMENT TERMS

These Order Processing and Payment Terms govern the placement, acceptance, and fulfillment of orders for products, including aluminum foil trays and aluminum foil rolls, purchased through Loc Tu Manufacturing & Trading Co., Ltd. ("Loc Tu," "we," "us," or "our") online platforms or other designated ordering channels. By placing an order, you ("Customer" or "you") agree to these terms.

1. Order Placement and Acceptance:

• Placing an Order: Orders can typically be placed through our official website or via direct communication with our sales team (for wholesale/custom orders). You are responsible for ensuring the accuracy and completeness of all order details, including product selection, quantities, shipping information, and contact details.

• Order Acknowledgement: Upon successful submission of an online order, you will generally receive an automated email acknowledging receipt. This acknowledgement does not constitute acceptance of your order.

• Order Acceptance: An order is considered accepted by Loc Tu only when we explicitly confirm acceptance (which may occur via a separate confirmation email) or when the ordered products are shipped. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in product descriptions or pricing, issues identified by our credit and fraud avoidance department, or non-compliance with these terms.

2. Pricing and Availability:

• Pricing: All prices for products are listed in the designated currency on our website or as quoted by our sales team. Prices are subject to change without prior notice. The price applicable to your order will be the price in effect at the time your order is accepted by Loc Tu.

• Availability: Product availability is subject to change. While we strive to maintain accurate inventory information, certain aluminum foil containers or other items may become temporarily unavailable or discontinued. If an item in your order is unavailable, we will notify you and may offer alternatives or process a refund for the unavailable item.

• Errors: We endeavor to ensure the accuracy of pricing and product information. However, errors may occasionally occur. If we discover an error in the price of goods you have ordered, we will inform you as sooniskoon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

3. Payment Methods and Security:

• Accepted Methods: Loc Tu accepts various payment methods, which will be clearly indicated during the checkout process or communicated by our sales team. Common methods may include credit/debit cards, bank transfers, or other secure online payment gateways.

• Payment Authorization: By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.

• Payment Security: We prioritize the security of your payment information. Online transactions are typically processed through secure, encrypted connections using industry-standard protocols (e.g., SSL). However, Loc Tu cannot guarantee absolute security against all potential breaches. We do not store full credit card details on our servers after the transaction is complete.

4. Taxes and Duties:

• Sales Tax / VAT: Applicable sales taxes, Value Added Tax (VAT), or Goods and Services Tax (GST) will be added to your order total based on your shipping destination and prevailing tax regulations. The estimated tax will be displayed during checkout or included in your quote.

• Import Duties (International Orders): For orders shipped outside of our primary operating country, you, the Customer, are solely responsible for any applicable import duties, customs fees, tariffs, or other taxes levied by the destination country. Loc Tu is not responsible for these charges.

5. Order Confirmation and Processing Time:

• Confirmation: Once your order is accepted and payment is successfully processed, you will typically receive an order confirmation notification (often via email) summarizing your purchase details.

• Processing Time: We strive to process and prepare orders for shipment promptly. Standard processing times will be communicated where possible, but may vary depending on order volume, product availability, and operational factors. Processing times do not include shipping transit times.

6. Order Modifications and Cancellations:

• Customer Requests: If you need to modify or cancel an order after it has been placed, please contact our customer service team immediately. We will make reasonable efforts to accommodate your request, but we cannot guarantee changes can be made once an order has entered the processing or shipping stage.

• Loc Tu Cancellations: As stated in Section 1, Loc Tu reserves the right to cancel orders under certain circumstances. If we cancel your order after payment has been received, we will issue a full refund to the original payment method.

By placing an order with Loc Tu, you acknowledge that you have read, understood, and agree to these Order Processing & Payment Terms.

Why Choose Loc Tu:

✅ Assured Quality & Safety: Crafted from premium, food-grade aluminum, free from harmful impurities, meeting international safety benchmarks.

🔥 Optimal Thermal Properties: Ensures even cooking and excellent heat retention, preserving food temperature and taste effectively.

💪 Durable & Convenient Design: Engineered to resist leaks and dents, providing reliable performance for baking, storage, and transport.

🔄 Versatile Solutions: Our extensive range caters to various applications – from baking and steaming to storing fresh food and takeaway meals.

🌱 Eco-Conscious Packaging: Made from 100% recyclable aluminum, supporting sustainability and reducing plastic waste.

🎯 Brand Enhancement: Optional custom printing available to personalize products and boost your brand visibility.

🚚 Reliable Supply & Delivery: Capable of handling large orders with dependable, on-schedule nationwide shipping.

Your Trusted Partner in Food Packaging 📞

Loc Tu Manufacturing & Trading Co., Ltd. is more than just a supplier; we are your strategic partner in delivering high-caliber aluminum food packaging solutions. Specializing in a comprehensive range of aluminum trays, versatile foil rolls, and convenient disposable food containers, we serve a diverse clientele – from individual households and local food vendors to large-scale restaurants, catering companies, and prestigious hotel chains. Our unwavering dedication to safety, sustainability, innovation, and customer satisfaction makes us the trusted choice for businesses and consumers seeking reliable, high-performance packaging.

📌 LOC TU MANUFACTURING & TRADING CO., LTD
📌 Website: ALUMINUMFOILVN
📌 HOTLINE/ZALO: +84.969.787.309
📌 Facebook: Khay nhom thuc pham
📌 Youtube: Khay nhom thuc pham Loc Tu
📌 Tik Tok: Khay nhom Loc Tu
📌 Shopee: Khay nhom thuc pham Loc Tu
📌 Telegram: Khay Nhom Thuc Pham Loc Tu
📌 Whatsapp: +84.969.787.309
📌 Branch 1 (Hanoi): No. 1 Pham Tu, Beasky Building, Dai Kim Ward, Hoang Mai District, Hanoi
📌 Branch 2 (Binh Duong): No. 68, DX 051 Street, Group 17, Quarter 4, Phu My Ward, Thu Dau Mot City, Binh Duong Province

📞 Contact us today for expert consultation and the best pricing on premium aluminum trays, foil, and food packaging solutions! 🚀